Terms of Service / Cancellation/Refund Terms

This page states the “Terms of Use or Service” under which You may use resources hosted on https://ccevijayawada.com/  an online educational portal for  aspiring students of BFSI /UPSC/APPSC/SSC/RRB Segments

These Terms of Use in conjunction with Sri Maheswari CCE  Privacy Statement   forms  the scope and limitations of our activities and  area of knowledge upon which our services are rendered seamlessly. It is further informed that both documents are to be read and understood as part and parcel  of each other. By using Sri Maheswari CCE You are indicating Your acceptance to be bound by these Terms of Use, including the Sri Maheswari CCE Privacy Statement.

Please read this page carefully. If You do not accept the Terms of Use stated herein, do not use the website and its services. By using Sri Maheswari CCE You are indicating Your acceptance to be bound by the provisions of these Terms of Use. The terms “You” and “User” as used herein refer to all individuals and/or entities accessing this website for any reason.

Sri Maheswari CCE  may revise these Terms whenever warranted by posting an updated version to this webpage. You should visit this page periodically to review the most current Terms because they are binding  as you avail our services. Users who violate these Terms may have their access and use of the Sri Maheswari CCE Sites suspended or terminated, at our discretion.

Eligibility

By agreeing to these Terms of Use, you are deemed to agree  that you are legally competent to enter into an agreement and provide consent to these Terms of Use. You further represent that

  1. You are of sound mind.
  2. By agreeing to these Terms of Use, you represent that you are legally competent to enter into an agreement and provide consent to these Terms of Use. You further represent that
  3. You are not prohibited from entering into a legally binding contract as per applicable laws.

In case the Platform is being accessed and the Services are being availed for the benefit of a minor, you expressly confirm that you are legally competent to provide consent on behalf of such a minor and that the minor’s use of the Platform and/or the Services shall be subject to the Terms of Use.

GENERAL CONDITIONS 

  • We reserve the right to refuse service to anyone for any reason at any time. 
    You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. 
  • You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us. 
  • The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms. 
  • We grants our subscribers access to a collection of online exam practice and other educational resources under the specific plan purchased. 
  • We are partnered up with professional teachers and content writers to produce best in class online exam resources. As a result, all the exam resources on the platform are unique and not available on any other platforms and hence are our intellectual property. The collection will be updated regularly. All resources will be  made available under the various  subscription plans.

Here are the following restrictions apply to the use of our resources:

  • It is prohibited to sell or post copies of our exam resources on Digital or Social Media Platforms.
  • It is prohibited to re produce or copy our content  without any authorization from Sri Maheswari CCE
  • It is prohibited to redistribute or sell the content  on  any other other  platforms.

 Modifications to the Service and Prices 

  • Prices for our products are subject to change without notice. 
  • We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. 
  • We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

Other terms regarding Products or Services (if applicable) 

  • Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. 
  • We have made every effort to display as accurately as possible description of our products or services in right earnest.
  • We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction.
  • We may exercise this right on a case-by-case basis. We reserve the right to restrict the sale of our products or services when warranted by circumstances.
  • All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us.
  • We reserve the right to discontinue any product or service at any time. Any offer for any product or service made on this site is void where prohibited. 
  • We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

ACCURACY OF BILLING AND ACCOUNT INFORMATION 

  • You agree to provide current, complete and accurate purchase and account information for all purchases made at our store.
  • You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
  • We reserve the right to refuse any order you place with us.
  • These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address.
  • In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors. 
    For more detail, please review our Returns Policy. 

OPTIONAL TOOLS 

  • We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. 
  • You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement.
  • We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. 
  • Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). 
  • We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

Personal Information 

  • Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy. 

Errors, Inaccuracies And Omissions 

  • Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability.
  • We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). 
  • We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law.
  • No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

Prohibited Uses 
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses. 

Disclaimer of Warranties; Limitation of Liability 

  • We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. 
  • We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. 
  • You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. 
  • You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
  • In no case shall Institute of Banking and Finance

our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law. 

INDEMNIFICATION 

You agree to indemnify, defend and hold harmless 

Institute of Banking and Finance and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party. 

SEVERABILITY 

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions. 

TERMINATION 

  • The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. 
  • These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. 
  • If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof). 

ENTIRE AGREEMENT 

  • The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. 
  • These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). 
  • Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party. 

 GOVERNING LAW 

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India.

Contact Information

We welcome your  questions about this Policy. You may contact us in writing at admin@iibfonline.org.in

© 2020  Institute of Banking and Finance. ALL RIGHTS RESERVED

Cancellation  and Refund Policy

Cancellation Policy

  1. Buyers are advised to note that once they have paid for an online exam package or any other services we offer on our website, they will be granted access to the online exam resources portal  immediately upon the payment confirmation from gateway partner. And  as such there will be  no refund permitted.
  2. Sometimes However you can opt for another package of the same price band by sending an email to admin@ccevijayawada.com or sending a message with your payment details to 99977-971-971 within 48 hours
  3. Please be advised that You are responsible for the purchase and all charges that result from those purchases. It is specifically advised that you  may access free exams package to have firsthand experience of quality of our services before making a buying decision
  4. If transaction at payment gate way fails but your account is debited  then you  getting access to our service depends on the communication we receive from our gate way service provider. Once we receive communication from our gate way provider, you will be granted access immediately on receipt of such communication.
  5. However, in a case the amount paid by you reversed back to your  account, you need to make a fresh  payment to access our services

Return Policy

Since we offer Online exams as a service and upon payment you are provided with Log in credentials there will be no returns allowed once you have committed for a package of your choice. Users are advised to try our ‘free online exams’ to experience the quality of our exam resources before making buying decision.Once payment is made ‘ Return request ‘ is NOT ENTERTAINED since it is a ONLINE SERVICE

Refund Policy

  1. However, in a case where a transaction has been completed by you on the Site, and money has been charged to your card or bank account but merchant order was not placed then please contact the customer  support team on 779971971 and provide your merchant transaction ID along with  Payment ID (available on your transaction email). All queries regarding service/order and refund for a successful transaction can  also be made at admin@ccevijayawada.com
  2. In such a scenario where you have made successful payment but your order was not placed and you are not  felicitated access to online exams  within 7 days of your completion of the transaction then you may report the issue of delay by sending us an email on admin@ccevijayawada.com or calling our support team at 7799971971. In such a scenario  if you still want refund instead of  getting our services restored you will be entitled to a full refund.
  3. We request you to include in the email the following details -Transaction date and Order Number. Institute  shall investigate the incident and if it is found that money was indeed charged to your card or bank account without delivery of our services within reasonable time then you will be refunded the money within 7 working days from the date of the receipt of your email.

 All communications regarding payment issues can be made at

  • admin@ccevijayawada.com
  • info@ccevijayawada.com
  • srivenraman@gmail.com
  • By phone number: 9977-971-971 /0866-2432787/2438787